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Privacy Policy

Privacy Policy

Welcome to MetroHub Logistics. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and logistics services.

1. Information We Collect

We may collect the following types of information when you use our website or services:

Personal Information

  • Name
  • Phone number
  • Email address
  • Pickup and delivery addresses

Service Information

  • Package details (size, weight, and description)
  • Delivery instructions
  • Order and shipment history

Technical Information

  • IP address
  • Browser type and device information
  • Website usage data through cookies and analytics tools

2. How We Use Your Information

MetroHub Logistics uses the collected information to:

  • Process delivery requests and logistics services
  • Communicate updates regarding pickups and deliveries
  • Provide customer support
  • Improve our website and services
  • Maintain security and prevent fraudulent activities

3. Information Sharing

MetroHub Logistics does not sell or rent personal information to third parties. However, we may share information with:

  • Delivery partners and drivers to complete shipments
  • Service providers who help operate our website or logistics systems
  • Authorities if required by law or legal process

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to maintain strong security practices, no system can guarantee complete security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. Cookies help us understand how visitors interact with our website and allow us to improve functionality and performance.

You can disable cookies in your browser settings, but some features of the website may not function properly.

6. Data Retention

We retain personal information only for as long as necessary to provide our services, maintain business records, comply with legal obligations, and resolve disputes.

7. Third-Party Links

Our website may contain links to third-party websites. MetroHub Logistics is not responsible for the privacy practices or content of those external websites. Users are encouraged to review the privacy policies of those sites.

8. Your Privacy Rights

You may request to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data where applicable

Requests can be made by contacting us using the details below.

9. Changes to This Privacy Policy

MetroHub Logistics may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services after changes are published indicates acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

MetroHub Logistics

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